Privacy Policy

At Spinita Casino Canada, safeguarding your privacy is fundamental to how we operate. This policy outlines our practices regarding the collection, use, and protection of your personal information when you interact with our platform. We are dedicated to transparency and ensuring that your data is handled responsibly and in compliance with applicable Canadian privacy laws.

1. Information We Collect

To provide you with a secure and personalised gaming environment, we gather several categories of information:

  • Identity Data: Full name, date of birth, and residential address for age verification and account validation.
  • Contact Data: Email address and telephone number for communication and support purposes.
  • Financial Data: Payment method details and transaction history necessary for processing deposits and withdrawals.
  • Technical Data: IP address, browser type, device identifiers, and operating system to optimise performance and security.
  • Usage Data: Information about your gameplay, including bets placed, session duration, and preferences, to enhance your experience and monitor for responsible gaming.

2. How We Use Your Information

Your data is processed for specific, legitimate purposes:

  • To create and manage your account, including verification checks required by our Anjouan Offshore Finance Authority licence.
  • To facilitate secure financial transactions and maintain accurate records.
  • To provide customer support and respond to your inquiries efficiently.
  • To personalise your experience, including tailored promotions and game recommendations.
  • To detect and prevent fraud, money laundering, and other illegal activities, ensuring a safe platform for all users.
  • To comply with legal obligations and regulatory requirements.

3. Legal Basis for Processing

We process your personal data based on several legal grounds: your consent (which you may withdraw at any time), the performance of a contract (to provide our services), compliance with legal obligations (such as anti-money laundering laws), and our legitimate interests (to improve our services and ensure security).

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data only with trusted third parties in the following circumstances:

  • Service Providers: Licensed payment processors, identity verification services, and IT support to facilitate our operations.
  • Regulatory Authorities: When required by law or to cooperate with investigations by bodies such as the Anjouan Offshore Finance Authority.
  • Fraud Prevention: With specialised agencies to protect against fraudulent activity and secure our platform.

All third parties are contractually obligated to protect your data and use it only for the specified purposes.

5. Data Security Measures

We implement robust technical and organisational measures to protect your personal information from unauthorised access, alteration, or loss. These include:

  • Advanced SSL encryption for all data transmissions.
  • Firewalls and intrusion detection systems.
  • Regular security audits and vulnerability assessments.
  • Strict access controls, ensuring only authorised personnel can access your data.
  • Two-factor authentication options for your account.

6. Cookies and Tracking Technologies

Spinita uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and deliver personalised content. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may impact the functionality of some features, such as live dealer streams or instant game loading.

7. Your Privacy Rights

As a Canadian resident, you have specific rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can ask us to correct any inaccurate or incomplete data.
  • Deletion: You can request the deletion of your data where legally permissible.
  • Objection: You can object to certain processing activities, such as direct marketing.
  • Portability: You can request the transfer of your data to another service provider in a structured, commonly used format.

To exercise these rights, please contact us at [email protected]. We will respond within the timeframes required by applicable law.

8. International Data Transfers

Your information may be transferred to and processed in countries outside of Canada, including jurisdictions where our servers and service providers are located. We ensure that such transfers are protected by appropriate safeguards, such as standard contractual clauses, to maintain the security of your data.

9. Children's Privacy

Our services are not intended for individuals under the age of 18 (or 19 in certain provinces). We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete it promptly.

10. Responsible Gaming and Privacy

We use player data to support responsible gaming initiatives, including setting deposit limits, session reminders, and self-exclusion options. Protecting your privacy is integral to providing a safe environment. If you or someone you know needs assistance with gambling, ConnexOntario offers free, confidential support 24/7 at 1-866-531-2600.

11. Changes to This Privacy Policy

Spinita Casino Canada may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a prominent notice on our website. We encourage you to review this page regularly to stay informed.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact our Data Protection Officer at [email protected]. We are committed to resolving any issues promptly and transparently.

By using Spinita Casino Canada, you acknowledge that you have read and understood this Privacy Policy.

Last updated: 9 October 2026